When Service
Manager for the Division of Student Life, Kyle Wells, is asked if this is his
dream job, he hesitates for a second and replies, “No. I’m a fucking receptionist
right now.”
Having
interacted with Wells before, it is obvious that he is joking, at least
partially. As Service Manager he does more than simply perform administrative
tasks.
Wells, 29,
is responsible for managing the UC 5th floor front desk as well as
operating a portion of the housing department.
Prior to
becoming a faculty member at USF, Wells was offered a higher paying position in
Portland, Oregon as a supervisor at a titanium casting plant. Although the job
paid more than what he is currently making, he derives satisfaction from being
able to provide service to both undergraduate and graduate students.
“I wanted something more service focused
and not just to build some shit and make some money,” he says.
Another
aspect he appreciates about his job is being able to sport any type of
hairstyle he wants, he says jokingly.
With an epic Gandalf-like beard that
simply cannot be ignored, it is inevitable for the conversation to veer off
course. After being paid a compliment, Wells strokes his beard once and says
with a smile, “The last time I shaved was when I interviewed for this job 2
years ago.”
Still, every
job has its cons. As the date for housing arrangements approaches, he
anticipates having to interact with frustrated parents over the phone concerned
that their child is going to have to find a place to live off-campus.
Parents are
generally nicer in person because they are “forced to confront the fact that
you’re an actual human being,” he says.
Wells, who
is also a current graduate student in the Organization and Leadership program,
says he can relate to the struggle students face when searching for affordable
housing in San Francisco.
With no
apartment and no job lined up, he decided to move to San Francisco because it
seemed like a progressive city. Luckily, one of the three people he knew in San
Francisco had a friend who was looking for a roommate at the time.
The cost of
living in this city is so high that it is impossible to find an apartment or
house of your own, he says. San Francisco is slowly becoming socioeconomically
homogenous. The diversity of the city is essentially disappearing and along
with that comes the loss of different viewpoints and opinions, he says.
Wells was
born in Japan and raised in Medford, Oregon before studying Philosophy at
Seattle University. After college he decided to follow in his father’s
footsteps and join the Marine Corps.
One of the
hardest adjustments he had to make when beginning his job at USF was the culture
shift. Having been a Marine for four years, he says, tasks are communicated and
performed differently. For example, being punctual does not seem to hold the
same value among his peers.
But if there
is anything he finds more irritating than tardiness, it’s poor gym etiquette.
When asked about his interest in “heavy deadlifts” as posted in his bio on the
USF webpage, he seemed to be very passionate about his fitness lifestyle.
Wells says
he frequents the gym four times a week at 6:00 a.m. before work to avoid,
“stupid gym bro jackassery” and people talking loudly and wasting his time.
He takes
pride in staying in shape. When talking about his diet and gym routine, he
leans in, takes his cell phone out of his pocket, asks, “Did you see me when I
was fat?” and proceeds to show me a picture.
The
remainder of the interview was charged with dry humored stories. On the topic
of pets, he recalls recently having to euthanize his elderly decrepit cat. And
although he likes cats, he was not at all sad about his loss, he says.
“The cat was
on the brink of death.”
Possibly
noticing the shocked expression on my face, he laughs and says, “I’m kind of a
miserable unpleasant person…a little mean spirited.” Still, when coaxed to criticize
USF, his positive comments discredit his previous statement.
As for what
his dream job actually is, he says, “My dream job is to be independently
wealthy…I keep buying lottery tickets so who knows.”
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